Manual of Performance Benchmarking for Pacific Power Utilities , 2002
The purpose of this Manual is to provide easy-to-follow guidelines for use of benchmarking in Pacific power utilities.
The Pacific Power Association (PPA) and the Asian Development Bank(ADB) have initiated co-ordinated benchmarking for Pacific power utilities by facilitating the
conduct of a first round of benchmarking. This Manual provides easy-to-follow guidelines upon how Pacific power utilities can continue with benchmarking to obtain maximum on-going benefits.
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